Shipping & Returns FAQ

Shipping Information

Do you offer express or same-day shipping?

No, we do not offer express or same-day shipping. All of our products are made to order, which means each piece is crafted specifically for you after you place your order. This ensures you receive a premium, custom-made product.

How long does production and shipping take?

Since all products are made to order, please allow additional time for production before shipping. Specific timelines will be provided at checkout.

Return Policy

What is your return policy?

We do not accept returns for orders made in the wrong size or wrong color or misspelled customizations. Unless its our fault. You have 3 days from receiving your order to contact our customer service team at support@absinthe-society.com to initiate a return.

What if there's an error with my order?

If we find that the fault was ours, we will gladly replace the product at no cost or effort on your part. Your satisfaction with our premium gothic pieces is our priority.

How do I start a return?

Contact us at support@absinthe-society.com within 3 days of receiving your order. Please include your order number and details about the issue.